Q1: Is it all right to make customer's own brand name?
A:Yes, it's all aright. We offer OEM service.
Q2: Are you a manufactuer or trading company?
A: We are a manufacturer.
Q3: Can you do the design for us?
A: Yes, we offer mold design and manufacturing service.
Q4: How can I get a sample to check your quality?
A: Before formal production, we will send samples to you for testing.
Q5: How long can I expect to get the sample?
A: Regularly 45 days or shorter.
Q6: Packaging & Shipping:
A: Carton or wooden cases;
By ship or air.
Q7: What about the lead time for mass production?
A: About 30-45 days.
Q8: What are your main products?
A: Aluminum castings.
Q9: What is your terms of delivery?
Q10: What kind of files do you accept ?
A: 2D: .pdf/.dwg
Q11: What's the MOQ for your production?
Q12: What's your payment term?
A: T/T, L/C
Q13: When can I get the price?
A: 2-5 workdays
Q14: Where is your company?
A: Xi'an, Shaanxi, China
Q15: Where is your loading port?
Q16: How soon we can get email response from your team?
A: In 24 hours
Q17: If we have some other product requirements that your page don't include, can you help to supply?
A: We would like to help. Please feel free to contact for consultation.
Q18: What's the list of certificates you holds?
Q19: Are you in stock?
A: We have no stock. We usually produce according to orders.
Q20: Does your product have warranty service? How long is the warranty period?
A: Yes, it does. The warranty period is 1 year.