Q1: Is it all right to make customer's own brand name?  

 A:Yes, it's all aright. We offer OEM service.     


Q2: Are you a manufactuer or trading company?

  A: We are a manufacturer.  


Q3: Can you do the design for us?

  A: Yes, we offer mold design and manufacturing service.


Q4: How can I get a sample to check your quality?

  A: Before formal production, we will send samples to you for testing.


Q5: How long can I expect to get the sample?

  A: Regularly 45 days or shorter.


Q6: Packaging & Shipping:  

  A: Carton or wooden cases;

       By ship or air.


Q7: What about the lead time for mass production?

  A: About 30-45 days.


Q8: What are your main products? 

  A: Aluminum castings.


Q9: What is your terms of delivery?

  A: EXW/FOB/CIF


Q10: What kind of files do you accept ? 

  A: 2D: .pdf/.dwg

      3D: .igs/.stp


Q11: What's the MOQ for your production?

    A: 100-300pcs


Q12: What's your payment term?

    A: T/T, L/C


Q13: When can I get the price?

    A: 2-5 workdays


Q14: Where is your company? 

    A: Xi'an, Shaanxi, China


Q15: Where is your loading port?

    A: Qingdao


Q16: How soon we can get email response from your team?

    A: In 24 hours


Q17: If we have some other product requirements that your page don't include, can you help to supply?

    A: We would like to help. Please feel free to contact for consultation.


Q18: What's the list of certificates you holds?

    A: ISO9001:2015


Q19: Are you in stock?

    A: We have no stock. We usually produce according to orders.


Q20: Does your product have warranty service? How long is the warranty period?

    A: Yes, it does. The warranty period is 1 year.